Connect EasyPractice (clinic booking)
Let Noa find free times and book clients directly in EasyPractice during the call. Create an access token, paste it into Telenoa and test the connection.
If your clinic books through EasyPractice, you can connect it to Telenoa. Noa then finds a free time for the service you choose and books it directly in your calendar while the client is on the phone. The client is matched by phone number. If no client has that number, Noa creates a new one. It's free on every plan, and only an administrator can set it up.
You find it under Forbindelser → EasyPractice ("Connections → EasyPractice").
1. Create an access token in EasyPractice
Turn on the API app
Sign in to EasyPractice and go to Apps. Turn on the API app.
Create the token
Open API Settings. Under Personal Access Tokens, click Create New Token. Give it a name such as Telenoa, and choose these three scopes:
- calendars-read, so Noa can see services and free times.
- bookings-readwrite, so Noa can create the appointment.
- clients-readwrite, so Noa can find the client or create a new one.
You can't change the scopes later. If one is missing, create a new token.
Copy the token
Copy the token right away. EasyPractice only shows it once.
2. Paste it into Telenoa
Paste the token into Forbindelser → EasyPractice and click Forbind ("Connect"). Telenoa checks the token right away. If it's rejected, copy it again or create a new one.
3. Choose the service
Under Book i ("Book in"), choose the service Noa should book, for example First consultation. The list only shows services that are enabled for online booking. The length comes from the service in EasyPractice.
4. Test the connection
Click Test forbindelsen ("Test the connection"). The test reads your account, services and free times for the next 14 days. It doesn't create any appointments or clients.
What EasyPractice needs
Noa uses EasyPractice's own online booking to find free times, so your own rules apply, such as opening hours, breaks and buffer time after a service. Check two things in EasyPractice:
- Online booking is turned on for the service.
- The service is linked to a calendar with opening hours.
Noa doesn't ask for a CPR number and doesn't write in the journal. She only creates the appointment, and the client with name, phone number and email if the client gives one. The appointment gets the note "Booket over telefonen af Noa" ("Booked over the phone by Noa").
The access token is secret. Only paste it into Telenoa's EasyPractice card. If it leaks, delete it in EasyPractice under API Settings, create a new one and connect again.
See also
Connect Apacta (jobs for tradespeople)
Let Noa turn a call into a customer and a job in Apacta — find your API key in Apacta, paste it into Telenoa, and choose when jobs are created.
Connect e-conomic (accounting)
Let Noa see whether the person writing or calling is your customer and whether their invoices are paid — and choose whether customers may be created after calls and whether Noa may answer "what do I owe?".