WordPress

With the Telenoa plugin you connect your WordPress site to Telenoa in one click. Then, in WordPress, you choose which widget to show and which form your site's own forms should send to. The plugin works with forms from, for example, Contact Form 7, WPForms and Gravity Forms.

The plugin requires WordPress 6.0 and PHP 7.4 or newer. The latest version is 2.1.2.

The plugin's own screens are in Danish. Below, the exact Danish labels are shown with an English translation.

Before you startCopy Anchor Link

The plugin uses your forms and widgets in Telenoa. If you don't have any yet, create a contact form first under Opsætning → Kilder → Ny kilde ("Setup → Sources → New source").

Install and connectCopy Anchor Link

The plugin can only see the name, ID and status of your widgets and forms. It can't read your inquiries, emails or customers, and it can't change or delete anything.

If you're a member of several companies in Telenoa, switch to the right company before you click Tillad ("Allow").

Choose a widget and a formCopy Anchor Link

Once the site is connected, there are two options under Settings → Telenoa in WordPress:

• Widget på alle sider ("Widget on all pages") — choose a widget. It then shows on every page.
• Opfang formularer ("Capture forms") — choose a form in Telenoa. Your site's own forms then send to Telenoa as inquiries from that form.

Click Gem indstillinger ("Save settings"). If you've created a new widget or form in Telenoa, click Hent listen igen ("Reload the list").

In Telenoa, the site now appears under Sources as WordPress with the status Forbundet ("Connected").

Only on certain pagesCopy Anchor Link

If you only want the widget or form capture on certain pages, leave the options above empty and use one of these instead:

• Blocks — add the Telenoa-widget or Telenoa-formular ("Telenoa form") block to the page.
• Shortcodes — [replied] shows the widget, and [replied_form] captures forms. You can pick a specific widget with [replied widget="…"] and a specific form with [replied_form source="…"].

The shortcodes are still called "replied", from the plugin's old name. They work just as they should.

Without connectingCopy Anchor Link

Under Manuel opsætning ("Manual setup") in the plugin, you can paste in the Widget-ID ("Widget ID") and Formularens nøgle ("Form key") yourself instead. You find both under Sources in Telenoa: choose Kopiér widget-id ("Copy widget ID") or Kopiér API-nøgle ("Copy API key") in the three-dot menu.

DisconnectCopy Anchor Link

You can disconnect from either side:

• In WordPress: go to Settings → Telenoa and click Afbryd forbindelse ("Disconnect"). The widget and form choices are reset, so the site stops showing the widget and capturing forms, and the site disappears from Sources in Telenoa.
• In Telenoa: go to Opsætning → Kilder ("Setup → Sources"), click the three dots next to the WordPress site, and choose Afbryd forbindelsen ("Disconnect"). From that moment Telenoa rejects the widget and forms from that site. The plugin notices within half a day (or when you open Settings → Telenoa) and removes them from the site.

To use the site again, connect it again from the plugin.

UninstallCopy Anchor Link

Deactivate and delete the plugin under Plugins in WordPress. When the plugin is deleted, its settings are removed from the WordPress database.

If something goes wrongCopy Anchor Link

• "Forbindelsen udløb, før den blev godkendt" ("The connection expired before it was approved") — you took too long to click Allow. Click Forbind til Telenoa ("Connect to Telenoa") again.
• "Forbindelsen blev afvist i Telenoa" ("The connection was rejected in Telenoa") — someone clicked Annullér ("Cancel"). Try again.
• "Listen kunne ikke hentes fra Telenoa" ("The list couldn't be fetched from Telenoa") — try Hent listen igen ("Reload the list"), or connect again.

See alsoCopy Anchor Link

• Widget
• Form on your website
• Sources