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MCP: Telenoa in Claude and ChatGPT

Connect Telenoa to Claude, ChatGPT and other AI tools so they can search your inquiries, create contacts and teach Noa.

MCP (Model Context Protocol) is a shared way to give AI tools access to other systems. With Telenoa's MCP server you can, for example, ask Claude: "Which quote requests haven't we answered this week?" — and Claude finds them in Telenoa.

What you need

  • The address: https://app.telenoa.com/api/mcp
  • An API key from Forbindelser → API og webhooks ("Connections → API and webhooks"). Create a key just for the AI tool, and give it only the access it needs. See API keys.
  • The key is sent as the header Authorization: Bearer tln_live_….

The tools

The AI tool only sees the tools the key has access to.

ToolDoesAccess
soeg_henvendelserSearches inquiries with free text and filtershenvendelser:read
laes_henvendelseReads one inquiry with the whole email threadhenvendelser:read
opret_kontaktCreates a contact (or finds the existing one)kontakter:write
laeg_viden_indAdds a note to the knowledge base for Noaviden:write
hent_opkaldGets Noa's latest calls, or one with its transcriptopkald:read
noa_linjeShows Noa Voice's status, number and this month's numbersnoa:read

The MCP server can't send emails to your customers. Replies are sent from the app or with the API.

Connect

Claude Code

claude mcp add --transport http telenoa https://app.telenoa.com/api/mcp \
  --header "Authorization: Bearer tln_live_…"

Claude Desktop, Cursor and others with a JSON setup

{
  "mcpServers": {
    "telenoa": {
      "type": "http",
      "url": "https://app.telenoa.com/api/mcp",
      "headers": { "Authorization": "Bearer tln_live_…" }
    }
  }
}

ChatGPT and Claude in the browser

No key needed here: you sign in with your Telenoa account, and the assistant gets your role. See Use Telenoa in ChatGPT and Claude.

Others

Use a tool that supports MCP over HTTP ("streamable HTTP") with a fixed header. Enter the address and header as above.

Good to know

  • Everything the AI tool reads and writes belongs to your own company. The key can't see anyone else's data.
  • Calls via MCP count towards the key's limit of 60 calls per minute.
  • What the AI tool reads is sent to the tool you use. Only give access to what you're comfortable with.
  • Revoke the key under API og webhooks when you no longer use the tool.

See also

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